We are always looking for Great people to Join our Support team - Do You Have What It Takes ?

Software Support Consultants - Auckland and Christchurch

Job Description: Full Time Accountancy Software Support with Infusion Business Software. Two positions available - one based in Christchurch and one based in Auckland. Infusion Business Software Limited has built an enviable reputation for providing outstanding software solutions and support to over 3000 clients throughout New Zealand and Australia. With continued growth and increased demand for our software and services we now need to add another person to our support team in Christchurch and one in Auckland.

The role involves: 

• Telephone support for our End Users and Partner network.
• Remote access and email support
• Software testing
• Data management and problem solving
• Documentation
• Onsite support and assistance for clients

These two positions are full time. Ideally 40 hours per week Monday to Friday 9am to 5.30pm 

To succeed in this role you will need to demonstrate:
• Competence in all facets of business management including practical experience in the processing and management of Customers, Invoices, Suppliers, Purchase Orders, Inventory, Cashbook, Bank Reconciliations, GST and Financial reporting.
• Competence with all aspects of Microsoft Office.
• The ability to install and configure software and make operating system changes.
• Experience with workshop and job costing solutions would be an advantage.
• Previous experience in an accountant's office or in the role of Office Manager would be an advantage.

We are looking for a person who:
• Has a professional approach to their work and interaction with Clients and Staff.
• Has a positive attitude and the ability to think while on their feet and outside the box
• Has good time management skills and the ability to operate under pressure.
• Exceptional Phone Manner 

This Position offers an immediate start

Applicants for this position should have NZ residency or a valid NZ work visa.

Please apply in writing including a current CV to tims@infusionsoftware.co.nz 

The software has performed very smoothly since its inception & any suggestions are taken on board & generally integrated into ongoing software updates. We are still & will be for some time making better use of the features provided by Sprockit that in turn will make it easier for us to do our job, looking after our customers.

David Brett, Dubbo Mowers & Chainsaws, Managing Director

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