“With the phenomenal growth of our 60 STIHL SHOP™ Outdoor Power Equipment stores throughout New Zealand and our commitment to expert servicing and sales skills, but on a much larger scale, the introduction of a customised IT platform became a necessity.
“After a robust selection process, based on an equal weighting of product and company culture, Infusion Software proved themselves to be head and shoulders above their competition. Not only was the company conveniently based in New Zealand, it was flexible, smart and had an outstanding track record of proven success.
“The technology developed by Infusion ticked all our boxes when it came to functionality and user requirements which enables individual stores to manage their customers, servicing, ordering, financials, sales and reporting functions within one system. “The result has more than met our expectations providing an extremely fast system for our entire network that's easy to use, with streamlined data management and reporting in both directions ... and, most important of all, a facility that doesn't distract STIHL SHOPTM owners and staff from the customer in front of them”Scott White, STIHL SHOPTM, Group Manager Retail
Sprockit is a fully integrated package designed for single and multiple-site Dealers and includes a strong point of sale at the front end, a solid financial back end, good reporting function and is based on a modern database system. The system saves you time and helps you improve your processes.
In terms of stocking, you have complete visibility which means increasing your sales strike range and better stock control. From a point of sales prospective it makes sales much quicker which means when you’re bush it’s a lot easier. For a Dealer that is thinking about moving to Sprockit you’re looking at a system that will be a tool to your business, not a system that forces you to run your business to satisfy the tool. It will enhance what you do best.Brian Williams , Managing Director
Moving to a new POS system was a difficult & carefully considered decision. We had to move on from one of Australia’s most popular retail software programmes as it could no longer handle the size of our database. We looked at a few of the popular OPE industry specific software applications & Sprockit stood out from the rest. Yes it was great that it also had the support from a couple of our major suppliers however it was the after sales service & backup that sealed it.
As with all migrations of data ours proved challenging though it was never a problem for Infusion to rectify any inconsistencies. The software has performed very smoothly since its inception & any suggestions are taken on board & generally integrated into ongoing software updates. We are still & will be for some time making better use of the features provided by Sprockit that in turn will make it easier for us to do our job, looking after our customers. The backup & support has proved to us that Infusion is in it for the long haul & is a company that we are proud to be associated with.David Brett , Managing Director
Infusion Business Software have Developed Sprockit a software application for our Industry (Power Equipment) with speed, understanding and partnership with Stihl it provides Telephone & internet support, Point of sale and an accounting system. Sprockit ideas, responsive and implementation of training have gone far beyond our expectations.
It has been a pleasure to work with the Sprockit Team a company which has listened to our needs and happy to accommodate our requests. With continued support from Sprockit, and in an ever changing industry and we look forward to an everlasting partnership in the future.Dan Wallace,