Bronze Course 101 - Basics & Customers

15 Aug 2022 - 15 Aug 2022 , 9:00 am – 11:00 am

Infusion BRONZE Training

The BRONZE Level One training course is designed to give all users of Infusion a good basic practical introduction to the software covering the correct method of set up and management of Customers, Suppliers, Products, Servicing and Jobs. The course also covers processing of daily transactions for Invoices, Quotes and Purchase Orders.

Support Contact Details 

  • Help Desk 
  • Email 
  • Help Manual 
  • Knowledge Base 
  • Remote Assistance  

INFUSION Navigation And Operation   

  • Menu Access  
  • Hot Keys / Quick Keys 
  • Searching   
  • Moving Columns and Setting Fields  
  • Including Inactive Records 
  • Exporting the Manage Screen to Excel 
  • The Side Panel 

Customers  

  • New    
  • Address Verification   
  • Customer Details  
  • Delivery  
  • Terms / Pricing   
  • Contacts  
  • E-Mail Links  
  • Layout Selection   
  • Custom Fields  
  • Notes  
  • Image  
  • Identification  
  • Contract Rates or Special Pricing   
  • Documents  
  • Marketing  
  • Sales Budgets 

Enquiry – Customers 

  • Customer Transactions  
  • Balances  
  • Outstanding  
  • Invoices  
  • Quotes 
  • Backorders  
  • Jobs  
  • Customer Items  
  • Sale History  
  • Product History
  • Print Statement and Email Statement  

Processing Customer Invoices  

  • Invoice Header  
  • The Notes Tab   
  • The Account Balance Tab   
  • The Body of the Invoice  
  • How Can I Locate an Invoice?  
  • Receive payment 
  • Creating a Credit for an Individual Product  
  • Crediting or recharging an Entire Invoice  
  • Matching Invoices/Credit Notes  

 

Pricing & Venue

Cost

$85.00

Venue

August 2022 - Level 1 - Bronze
Online

The software has performed very smoothly since its inception & any suggestions are taken on board & generally integrated into ongoing software updates. We are still & will be for some time making better use of the features provided by Sprockit that in turn will make it easier for us to do our job, looking after our customers.

David Brett, Dubbo Mowers & Chainsaws, Managing Director

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